Conditions of Use

(Last Updated 09/01/15)


NOTICE: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY PRIOR TO USING THIS SITE OR PLACING AN ORDER .


NOTICE: YOU MUST BE 18 YEARS OLD OR OLDER TO PARTICIPATE ON OUR WEBSITE.

We maintain this website as a service to our customers. By accessing our site, you are agreeing to comply with and to be bound by the following terms. We recommend that you check this page periodically for future changes. If you do not agree to the terms and conditions listed on this page, you should not participate on our site, either by viewing information or purchasing good or services.

Acceptance

You agree to the terms and conditions outlined in this agreement ("Agreement") with respect to our website (the "Site"). This Agreement constitutes the entire and sole agreement between us and you, and it supersedes any prior agreements, representations, warranties and understandings regarding the Site and its content, products, services, or subject matter. This Agreement may be modified by us at any time without prior notice to you. The latest Agreement will be posted on the Site, and it is your responsibility to review this Agreement prior to using the Site.

Copyright

All content on the Site, including but not limited to layout, graphics, images, design, compilation, digital conversion, textual content, etc. are protected under applicable copyright, trademark, and intellectual property rights. Copying, redistribution, or republication by you of any site content, except as permitted in the Limited Right section, is strictly prohibited. Under no circumstances do you acquire any ownership rights whatsoever to any Site content, even if you post information or content on the Site.

Fraud or Misrepresentation

You assert that any information you provide to us is true and accurate and that you agree to abide by the terms and conditions of this Agreement. Please note that your account can be suspended or deleted without notice if we determine that false or misleading information has been provided, if this Agreement has been violated, or if other abuses have occurred, as determined solely by us in our sole discretion.

Limited Right to Use Content

The viewing, downloading, or printing of any Site content, images, or documents grants you a limited, nonexclusive license for use solely by you, for your own personal use. You may not republish, distribute, assign, sublicense, sell, or create derivative works from these materials, in any format, digital or otherwise.

Modification of Content

We reserve the right, in our sole discretion, to modify or delete any information or content appearing on the Site, including this Agreement, without notice to users.

Indemnification

You agree to indemnify, defend and hold us and our owners, employees, attorneys, suppliers, carriers, and affiliates harmless from any liability, loss, claim, or expense, including reasonable attorney's fees, related to your violation of this Agreement or your use of the Site or its products.

Non-transferable Rights

Your rights to use the Site are not transferable. Any password or access rights given to you to obtain information from the Site are not transferable and may only be used by you individually.

Limits

All responsibility or liability for damages caused by viruses contained within any electronic file on the Site is specifically disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. Under all circumstances, our maximum liability to you will be equal to the purchase price you pay for any goods or services.

Use of Information

We reserve the right, and you authorize us, to use and assign any information regarding your use of the Site and all information provided by you, in any manner that is consistent with our Privacy Policy, which is a part of this Agreement.

Payments

You represent and warrant that if you purchase any good or services from us that:

  • any credit card information you supply is true, correct and complete
  • charges incurred by you will be honored by your credit card company
  • you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes

Refusal of Orders

We may refuse to accept an order when:

  • goods are not available
  • we cannot obtain authorization for your payment
  • there has been a pricing or product description error
  • you do not meet any eligibility criterion set out in our Terms and Conditions

Links to Other Websites

The Site may contain links to other websites. We are not responsible for the content on such sites, and such sites are not monitored by us for accuracy. Inclusion of any linked website on our Site does not imply approval or endorsement of that site. If you decide to leave our Site and access third-party sites, you do so at your own risk.

Submissions

Any suggestions, ideas, concepts, or other information you may send to us shall be deemed and shall remain our sole property . We shall not be subject to any obligation of confidence. Without limiting the foregoing rights, we shall be deemed to own all known and hereafter existing rights of every kind and nature regarding these site submissions and shall be entitled to their unrestricted use for any purpose whatsoever, without compensation to the provider or providers.

Prohibited Activities

You are prohibited from posting or transmitting to or from the Site any material that is threatening, defamatory, obscene, abusive, discriminatory, in breach of confidence, or in breach of privacy. You are also prohibited from posting content:

  • for which you have not obtained all necessary licenses and/or approvals
  • which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party
  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data)

Law Enforcement

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above clause.

Return Policies

Our Shipping and Returns Policy shall be part of this Agreement.

Account Termination

We reserve the right, at our sole discretion, to deactivate or delete any account in which the account holder has not logged into the Site for more than 180 days. We have no obligation to maintain accounts that appear to have been abandoned. You acknowledge that if you do not use your account for 180 days or more, this indicates that you have abandoned your account and that the account may be deleted.

Address Verification

We reserve the right to contact you via email to verify the accuracy of account information, including correct name and address, if needed to fulfill an e-commerce order or for any other similar circumstance.

Venue and Applicable Law

This site is created and controlled by Howron Industries, LLC. in the state of Oregon, USA. The laws of Oregon will govern the terms and conditions contained in this Agreement and elsewhere throughout this Site, without giving effect to any principles of conflicts of law. YOU AGREE THAT ANY ACTION OR PROCEEDING ARISING DIRECTLY OR INDIRECTLY OUT OF THIS AGREEMENT, OR YOUR USE OF THE SITE OR PRODUCTS OBTAINED BY YOU THROUGH SUCH USE, SHALL BE LITIGATED IN THE CIRCUIT COURT OF Sherman COUNTY, Oregon OR THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF Oregon. YOU ARE EXPRESSLY SUBMITTING AND CONSENTING IN ADVANCE TO SUCH JURISDICTION IN ANY ACTION OR PROCEEDING, AND YOU ARE WAIVING ANY CLAIM THAT THESE VENUES ARE AN INCONVENIENT OR IMPROPER FORUM.

Disclaimer

THE INFORMATION AND PRODUCTS ON THIS SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE SPECIFICALLY DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION, SERVICE, OR PRODUCT. IN PARTICULAR, BUT NOT AS A LIMITATION, WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US. THIS SITE AND ITS PRODUCTS WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE THAT OVERRIDES ANY POLICY STATED IN THIS AGREEMENT.

Shipping & Returns Policy

SHIPPING REGION

We ship worldwide.

SHIPPING METHODS

We ship orders via UPS Ground or the United States Postal Service (USPS), using either Priority Mail or Express Mail, at our discretion. We will consider other shipping carriers and methods; please contact us to make arrangements or to get a price quote.

SHIPPING CHARGES

Shipping charges will be displayed prior to checking out. They are dynamically generated based upon the weight of the package, the items purchased, and your delivery address. Prior to completing your order, you will be given the option to choose a shipping carrier and method, depending on how quickly you wish to receive your package.

Several items are eligible for free standard shipping to continental USA addresses. These items are marked "Free Shipping" in our online catalog.

ORDERS AND SHIPMENTS

Once an order is completed successfully, our system automatically generates a confirmation e-mail with your order information. This confirmation is a written record of your order, so you may wish to print out a copy and retain it for your records. If you have completed an order but did not receive an e-mail confirmation, please notify customer service via the Contact page.

Your order will generally be shipped within two business days of your payment. Once your order has shipped, we will send you an e-mail advising you of this fact, along with tracking number, if applicable.

You may also login and check your "My Account" profile for updates on the status of your order. If you still have any questions regarding your order, please contact customer service via the Contact page.

SALES TAX

We do not charge sales tax.

METHODS OF PAYMENT

Money order/Cashier's check - the items in your order will be reserved for seven business days while we await receipt of your payment. Once payment is received, we will ship your order without further delay. Please be aware that after seven business days without receiving payment, we may cancel your order.

PayPal or credit card - your order will be shipped within two business days.

ORDER CANCELLATION

If your order has not yet shipped, you may cancel your order for a full refund. Send us a cancelation request via our Contact page.

RETURN/EXCHANGE POLICY

We guarantee our product against manufacture defects for as long as you own your product. The Delrin portion of our dies are also guaranteed for life unless they are melted.

Our goal is for you to be completely satisfied with your purchase. Defective merchandise may be returned within fifteen days of receipt for an exchange or refund, less shipping and a reasonable restocking fee. The product/item or group of items must be in new, unused condition, with all original boxes, packaging, parts, etc. Upon our receipt, all items will be inspected and at our (Howron Industries, LLC.) discretion, credit may be refused and/or a re-stocking fee of 20% may apply. Return shipping fees are the responsibility of the customer.

Return shipping fees are the responsibility of the customer and will not be refunded, except in the event that we made a mistake with the original order. In the event that an order involved free shipping, any returns will have the applicable shipping charges deducted from the eventual refund. All refunds, credits, and exchanges are for the cost of the item(s) only, and do not include shipping charges.

When returning items to us, we strongly urge you to use a shipping method that includes a tracking or delivery confirmation feature, as we will not be responsible for items lost during shipping. Packages must be returned postage prepaid; we will reject any package arriving COD.

RETURN/EXCHANGE PROCEDURE

If you would like to make a return or exchange, please contact customer service via the Contact page and supply your name, order number, the item(s) that you wish to return or exchange, and the reason for the return or exchange. We will supply you with a Return Merchandise Authorization (RMA) number, along with shipping instructions.

Please do not return merchandise to us without first acquiring an RMA, as this will delay the return or exchange process.

Back
 
Copyright © 2017 Howron Industries, LLC. Metal Benders 
Shop with Confidence